Ships operating far from shore often face connectivity limitations, since they fall outside the reach of terrestrial networks. This can hinder communication, data exchange, and fleet operational monitoring.
To address this challenge, Telkomsat is strengthening its satellite-based connectivity services to keep ships connected while sailing across various Indonesian waters.
Telkomsat Commercial Director Andri Yunianto said the nature of the maritime industry requires technology capable of keeping pace with a vessel’s mobility while adapting to customers’ operational needs.
“The maritime industry has highly dynamic characteristics. Ships are constantly moving and operating in areas that aren’t always reachable by terrestrial networks. Telkomsat wants to deliver a solution that isn’t just reliable, but also easy to use and tailored to customer needs while carrying out activities at sea,” Andri said, as quoted in a written statement received by detikINET.
Beyond Basic Communication
Telkomsat notes that connectivity on board ships is no longer limited to basic communication needs. Internet access and data exchange have become part of a broader effort to improve efficiency and operational visibility across fleets.
By relying on satellite connectivity, fleet operators can coordinate more responsively with their operational centers, relay travel updates on a regular basis, and support decision-making based on more current voyage conditions.
Connectivity can also support cloud-based applications, data exchange between ships and control centers, fleet monitoring, and crew communication throughout a voyage.
Staying Connected Matters for Crew Wellbeing Too
For ship crews, communication access is just as important. Vessels that sail for days or even weeks at a time need communication tools that allow crew members to stay informed and keep in touch with their families while out at sea.
Telkomsat offers satellite-based connectivity services designed to support vessel mobility while providing high-speed internet access throughout a voyage.
This solution is aimed at various segments of the maritime industry, including shipping companies, fisheries, energy and mining, operational support vessels, and businesses that need communication access while in Indonesian waters.
A Full-Service Approach
This Telkom subsidiary also positions service support as a key part of its maritime connectivity solutions. This includes needs consultation, device installation, activation, and technical support, all tailored to match the operational characteristics of each customer.
This push to strengthen satellite connectivity is part of Telkomsat’s broader effort to support digitalization across the maritime sector. Given how vast Indonesia’s waters are, satellite-based connectivity is seen as an important technology for keeping communication and ship operations running smoothly, even beyond the reach of terrestrial networks.
For the maritime industry, connectivity ultimately isn’t just about staying connected to the internet. This technology plays a role in maintaining productivity, speeding up coordination, and providing better visibility into vessel activity throughout a voyage.
“For us, bringing connectivity on board isn’t just about providing internet access. The value we want to deliver is how this technology can help customers maintain productivity, improve operational quality, and create a safer, more comfortable voyage experience,” Andri said.